Bar 9 is my favourite coffee spot - great coffee responsibly sourced and crafted with care, friendly service..I interviewed Bar 9's co-owner about his no-tipping model in the context of a debate within Culver City over the minimum wage...
At the beginning of the year, Zayde implemented a no-tipping model in which the full costs of labor, sales tax, etc., are included in the price. The move represents a commitment to hospitality by removing the ambiguities and obligations associated with tipping and focusing instead on the whole guest experience. It also presents opportunity for baristas to devote themselves to their craft in a career with long-term prospects, a contrast to the typical short-term, part-time positions available in the average coffee chain. This beautifully manifests business that treats business owners and employees as co-producers, each taking pride in their work and cooperating with a shared passion for coffee culture and satisfying customers.
I caught up with Zayde to discuss his business model, coffee, and other Bar 9 news.
Now that we’re well into 2016, how’s the new no-tipping model working for you and your associates?
Our new hospitality-included menu has been ... READ THE FULL INTERVIEW AT THE FRONT PAGE ONLINE